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Quadro Manual II: Administrator's Guide Administrator’s Menus
Quadro2x, 2xi, Quadro4x, 4xi, Quadro16x, 16xi; (SW Version 5.2.x) 55
• Redirection on Timeout - this group allows
automatic call redirection in case no action has
been performed by the caller. The group offers the
following options:
Enable Redirection on Timeout checkbox is
used to enable/disable the automatic call
redirection.
Recurring Attendant Prompt Repetition Count
text field indicates the number of Recurring
Attendant Prompts to be consecutively played to
the caller with no action from his/her side. When
the Recurring Attendant Prompt is played the
number of times indicated in this text field, the call
will be automatically redirected to the defined
destination.
• Call Type drop down list includes possible
incoming call types (PBX, PSTN, SIP or Auto).
PBX selection means that the call will be
redirected to the local extension. SIP selection
means that the call will be redirected to the SIP
destination correspondingly. PSTN selection
means that the call will be redirected to the PSTN
destination. Auto selection is used for undefined
call types: destination (independent on whether it
is a PBX number, SIP address or PSTN number)
will be reached through Routing.
Call To text field requires the destination number
dialed in the format depending on the selected
Call Type. The wildcard is supported in this field.
• ZeroOut – this group is used to configure call
redirection service on the Auto Attendant. When a
caller reaches the Auto Attendant, he may want to
accelerate the automatic redirection feature
instead of using Auto Attendant features. To
activate ZeroOut, caller should dial
digit (see
Feature Codes) during the Auto Attendant
welcome message. The caller will then be
automatically transferred to the destination
specified in this page.
Enable ZeroOut checkbox selection enables the
ZeroOut feature and activates the following fields
to be inserted:
Redirect Call Type drop down list includes the
available call types:
Fig. II-100: Extensions Management - Edit Entry – Attendant Scenario page
• PBX - local calls between Quadro extensions and the Auto Attendant
• SIP – calls through a SIP server
• PSTN – calls to PSTN
• Auto – used for undefined call types. Destination (independent on whether it is a PBX number, SIP address or PSTN number) will be
reached through Routing.
The Redirect Address text field requires the destination address where the caller should be automatically forwarded to if activating the
ZeroOut feature.
Attention: The routing patterns in the Call Routing
table starting with digit “0” will not work for incoming calls to attendant if both the
ZeroOut and Send AA Digits to Routing Table options are enabled. The ZeroOut feature has a higher priority. If it is enabled and used,
the system will forward all incoming calls to attendant to the specified redirect address. As a result, calls prefixed with 0 will never reach
call routing.
• Attendant Welcome Message - this group allows updating the active Auto Attendant welcome message (played only once when entering
Auto Attendant), downloading it to the PC, or restoring the default one. The group offers the following components:
Enable Welcome Message checkbox is used to enable/disable the Auto Attendant welcome message (the default one or the custom one
uploaded from this page or recorded from the handset (see Feature Codes) being played when callers enter Quadro’s Auto Attendant.
Upload new welcome message indicates the file name used to upload a new welcome message. The uploaded file needs to be in PCMU
(CCITT u-law, 8 kHz, 8 bit Mono) wave format, otherwise the system will prevent uploading it and the “Invalid audio file, or format is not
supported” warning message will appear. The system also prevents uploading if there is not enough memory available for the
corresponding extension and the “You do not have enough space” warning message will appear.
Browse opens the file chooser window to browse for a new welcome message file.
- Edition 1, June 2011 1
- Table of Contents 2
- Quadro’s Graphical Interface 6
- Recurrent Buttons 7
- Recurrent Functional Buttons 7
- Administrator’s Menus 8
- System Security Management 12
- • User Rights Management 13
- • IP Line Settings 13
- • Firewall/NAT 13
- Network Status 15
- Memory Status 19
- Hardware Status 20
- SIP Registration Status 20
- IP Lines Registration Status 20
- License Status 21
- IP Routing Configuration 21
- Configuration Management 23
- Time/Date Settings 28
- Mail Settings 29
- SMS Settings 30
- Firmware Update 30
- Automatic Firmware Update 32
- Networking Tools 33
- SNMP Settings 34
- Diagnostics 35
- System Logs 35
- Fig. II-64: Features page 37
- Upload Language Pack 38
- User Rights Management 39
- Users Menu 41
- Extensions Management 41
- User Extension Settings 43
- Call Park Extension Settings 49
- Attendant Extension Settings 55
- • PSTN – calls to PSTN 56
- • User Input 58
- • No input 58
- • Signs (“*” and “#”) 58
- Add Multiple Extensions 61
- Extension Codecs 62
- Call Park Service 63
- Recording Box 64
- Receptionist Management 65
- * key combination (see 67
- Authorized Phones Database 69
- Call Back Services 70
- Telephony Menu 72
- Call Statistics 72
- RTP Statistics 75
- FAX Statistics 76
- SIP Settings 76
- Host aliases for SIP 77
- RTP Settings 77
- NAT Traversal Settings 78
- Line Settings 81
- Onboard Line Settings 81
- IP Line Settings 82
- Supporte 84
- IP Phones Templates 85
- Phones Logo 86
- FXS Gateway Management 87
- Loopback Settings 88
- Hot Desking 88
- FXO Settings 89
- Gain Control 95
- SIP Tunnel Settings 95
- • Failover Rea 100
- Local AAA Table 103
- Global Speed Dial Directory 104
- Allowed C 104
- Best Matching Algorithm 106
- VoIP Carrier Wizard 108
- RADIUS Client Settings 109
- Voice Mail Common Settings 111
- Dial Plan Settings 112
- 3PCC Settings 112
- RTP Streaming Channels 113
- Call Recording Settings 113
- Advanced PPP Settings 117
- VPN Configuration 117
- Dynamic DNS Settings 124
- Firewall and NAT 125
- Advanced Firewall Settings 125
- IP Pool 128
- IDS Log 130
- Network Menu 131
- DNS Settings 131
- DNS Server Settings 131
- Registration Form 134
- Voice Mail Profiles 135
- Administrator’s Logout 139
- Welcome 140
- Administrator Settings 141
- Extension Settings 147
- EPYGI TECHNOLOGIES, LTD 149
- Software License Agreement 149
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